Customer Support

At Max Leisure we pride ourselves on our customer service. All of our team take part in extensive training in order to provide unrivaled service to all of our customers. If you would like assistance below are the methods in which you can contact us.

Email

Please contact us via email at any time during the day. We will respond as quickly as possible.
contact@maxomil.com

For all queries regarding products, purchases, complaints, cancellations, sales, or other general information please feel free to contact us at the email above. Emails will be filtered into the correct department to ensure your email is dealt with by the most capable of staff.

Within office working hours all emails are usually responded to within a matter of minutes although on busy days please allow 1-2 hours for a detailed response to your original enquiry.

Occasionally we may respond to emails outside of office hours however in most cases the normal protocol to responding to emails outside of office hours is that we will respond the following working day, prioritizing emails in the order they are received.

Live Chat

Live chat is active during working hours and is operated by our team within office. This is a simple and convenient way to get in touch specifically if your query is regarding the website itself. Our friendly members of staff can assist you with, finding products, checking out, adding items to cart, setting up account and much more.